Diseño de la estructura organizacional SURTIFRUVER la canasta familiar
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Date
2024-05
Authors
Fonseca Fonseca, Diana Milena
Quevedo Carrillo, Nancy Yamile
Diaz Linares, Mariana
Advisors
Farfan Rincón, María Barbara
Editors
Journal Title
Journal ISSN
Volume Title
Publisher
Corporación Universitaria Minuto de Dios
Type
Thesis
Rights
Atribución-NoComercial-SinDerivadas 2.5 Colombia
Abstract
En este trabajo se valida el estado a nivel de estructura organizacional, se realiza revisión de los datos recolectados del establecimiento y estado en el que se encuentra, lleva en el mercado cuatro meses, sin embargo, presenta novedades en esta área mencionada ya que no se tiene el suficiente conocimiento para una correcta gestión y además de esto no están implementadas, por ende, presenta falencias y enfrenta diferentes dificultades.
A partir de esto se establecen objetivos para lograr una buena administración del establecimiento comercial en aspecto organizacional, esto se realiza mediante un estudio que permite validar la implementación de estrategias de mejora para optimizar los procesos realizados, recopilando datos de diferentes fuentes y datos que brindan los propietarios, analizando esto para concluir las falencias presentadas en la administración y planes de mejora.
Como resultado se obtiene claridad en la estructura organizacional, se establecen los diferentes roles, responsabilidades, funciones, políticas, valores y evaluaciones de desempeño, que deben asumir cada una de las personas que laboran en el establecimiento SURTIFRUVER la Canasta Familiar, en esto se presenta mejoría ya que las tareas se cumplen.
Se puede determinar que una estructura organizacional definida permite un adecuado cumplimiento de los objetivos propuestos, garantizando mayor efectividad en cada uno de los procesos, esto llevando al éxito a largo plazo, sostenimiento y crecimiento continuo, además de esto genera confianza, responsabilidad y compromiso de los colaboradores, lo que al mismo tiempo genera buen ambiente laboral, satisfacción del cliente, que permite evidenciar falencias y realizar planes de mejora.
In this work, the state is validated at the level of organizational structure, a review of the data collected from the establishment and the state in which it is located is carried out, it has been on the market for four months, however, it presents new developments in this mentioned area since it is not It has sufficient knowledge for correct management and in addition they are not implemented, therefore, it presents shortcomings and faces different difficulties. From this, objectives are established to achieve good management of the commercial establishment in an organizational aspect, this is carried out through a study that allows validating the implementation of improvement strategies to optimize the processes carried out, collecting data from different sources and data provided by the owners, analyzing this to conclude the shortcomings presented in the administration and improvement plans. As a result, clarity is obtained in the organizational structure, the different roles, responsibilities, functions, policies, values, and performance evaluations are established, which must be assumed by each of the people who work in the SURTIFRUVER la Canasta Familiar establishment, this is presented improvement since the tasks are accomplished. It can be determined that a defined organizational structure allows adequate fulfillment of the proposed objectives, guaranteeing greater effectiveness in each of the processes, leading to long-term success, sustainability, and continuous growth, in addition to generating trust, responsibility and commitment. collaborators, which at the same time generates a good work environment, customer satisfaction, which allows shortcomings to be revealed and improvement plans to be made.
In this work, the state is validated at the level of organizational structure, a review of the data collected from the establishment and the state in which it is located is carried out, it has been on the market for four months, however, it presents new developments in this mentioned area since it is not It has sufficient knowledge for correct management and in addition they are not implemented, therefore, it presents shortcomings and faces different difficulties. From this, objectives are established to achieve good management of the commercial establishment in an organizational aspect, this is carried out through a study that allows validating the implementation of improvement strategies to optimize the processes carried out, collecting data from different sources and data provided by the owners, analyzing this to conclude the shortcomings presented in the administration and improvement plans. As a result, clarity is obtained in the organizational structure, the different roles, responsibilities, functions, policies, values, and performance evaluations are established, which must be assumed by each of the people who work in the SURTIFRUVER la Canasta Familiar establishment, this is presented improvement since the tasks are accomplished. It can be determined that a defined organizational structure allows adequate fulfillment of the proposed objectives, guaranteeing greater effectiveness in each of the processes, leading to long-term success, sustainability, and continuous growth, in addition to generating trust, responsibility and commitment. collaborators, which at the same time generates a good work environment, customer satisfaction, which allows shortcomings to be revealed and improvement plans to be made.
Description
Diseñar una estructura organizacional para optimizar la operatividad de una PYME denominada SURTIFRUVER
Keywords
Evaluación de desempeño, Manual de funciones, Organización, Planeación estratégicas, Performance evaluation, Functions manua, Organization, Strategic planning, Suppliers