Habilidades blandas en la gerencia de proyectos de una empresa de transporte
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Date
2025-01-07
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Corporación Universitaria Minuto de Dios
Type
Trabajo de Investigación e Innovación
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Acceso Abierto - http://purl.org/coar/access_right/c_abf2
Atribución-NoComercial-SinDerivadas 2.5 Colombia
Atribución-NoComercial-SinDerivadas 2.5 Colombia
Abstract
Las habilidades blandas son un componente esencial en la gerencia de proyectos, destacando cómo estas pueden potenciar el desempeño organizacional cuando se gestionan de manera adecuada. El estudio fue aplicado en una empresa de transporte con presencia en las ciudades de Cartagena, La Guajira y los municipios de Puerto Bolívar y Montelíbano de la costa caribe colombiana. El Objetivo general fue analizar la influencia de las habilidades blandas según las cuatro dimensiones: Liderazgo, comunicación, trabajo en equipo y resolución de problemas en la gerencia de proyectos en una empresa de Transporte de Colombia. La presente investigación tuvo un enfoque de tipo descriptivo, de carácter mixto, estudio transversal. Aplicado en una muestra de 26 colaboradores de las distintas seccionales, a partir de un instrumento de evaluación de las habilidades Blandas validado por Huamán (2021) el cual se presentó en una escala de Likert, la marcación generará puntajes que se ubicó en los rangos siguientes: Inadecuadas habilidades blandas de 33 a 76 puntos, regulares habilidades blandas entre 77 a 120 puntos y adecuadas habilidades blandas entre 121 a 165 puntos. Los resultados permitieron evidenciar habilidades Blandas adecuadas como calificación general y para las habilidades, Liderazgo, trabajo en equipo y resolución de conflictos. Se identificó un nivel regular de habilidades de comunicación en cargos de nivel de coordinación. El estudio permitido concluir que los resultados están acorde a la literatura y se resalta la necesidad de abordar las debilidades identificadas para garantizar una gestión más equilibrada y efectiva.
Soft skills are an essential component in project management, highlighting how they can enhance organizational performance when managed appropriately. The study was applied in a transport company with a presence in the cities of Cartagena, La Guajira and the municipalities of Puerto Bolívar and Montelibano on the Colombian Caribbean coast. The general objective was to analyze the influence of soft skills according to the four dimensions: Leadership, communication, teamwork, and problem solving in project management in a Colombian transport company. The present research had a descriptive approach, of a mixed nature, a cross-sectional study. Applied to a sample of 26 collaborators from different sections, based on a soft skills assessment instrument validated by Huaman (2021) which was presented on a Likert scale, the marking will generate scores that were located in the following ranges: Inadequate soft skills from 33 to 76 points, regular soft skills between 77 to 120 points and adequate soft skills between 121 and 165 points. The results allowed to evidence adequate soft skills as a general grade and for the skills, Leadership, teamwork, and conflict resolution. A regular level of communication skills was identified in the coordination level positions. The study concluded that the results are in line with literature and highlight the need to address the weaknesses identified to ensure a more balanced and effective management.
Soft skills are an essential component in project management, highlighting how they can enhance organizational performance when managed appropriately. The study was applied in a transport company with a presence in the cities of Cartagena, La Guajira and the municipalities of Puerto Bolívar and Montelibano on the Colombian Caribbean coast. The general objective was to analyze the influence of soft skills according to the four dimensions: Leadership, communication, teamwork, and problem solving in project management in a Colombian transport company. The present research had a descriptive approach, of a mixed nature, a cross-sectional study. Applied to a sample of 26 collaborators from different sections, based on a soft skills assessment instrument validated by Huaman (2021) which was presented on a Likert scale, the marking will generate scores that were located in the following ranges: Inadequate soft skills from 33 to 76 points, regular soft skills between 77 to 120 points and adequate soft skills between 121 and 165 points. The results allowed to evidence adequate soft skills as a general grade and for the skills, Leadership, teamwork, and conflict resolution. A regular level of communication skills was identified in the coordination level positions. The study concluded that the results are in line with literature and highlight the need to address the weaknesses identified to ensure a more balanced and effective management.
Description
Analizar la influencia de las habilidades blandas según las cuatro dimensiones: liderazgo, comunicación, trabajo en equipo y resolución de problemas en la gerencia de proyectos en una empresa de transporte de Colombia.
Keywords
Habilidades Blandas, Liderazgo, Trabajo en equipo, comunicación, Resolución de conflictos, Transporte., Soft Skills, Leadership, Teamwork, Communication, Conflict Resolution, Transportation