Eficiencia administrativa en firmas legales: La implementación de un software jurídico como herramienta de mejora en la gestión de los procesos administrativos deficientes
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Date
2025-05
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Corporación Universitaria Minuto de Dios - UNIMINUTO
Type
Monografía
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Acceso Abierto - http://purl.org/coar/access_right/c_abf2
Atribución-NoComercial-SinDerivadas 2.5 Colombia
Atribución-NoComercial-SinDerivadas 2.5 Colombia
Abstract
La eficiencia de procesos al interior de una compañía es un factor considerable para lograr al éxito de esta y sobre todo en empresas donde su core es el área legal, en este caso las firmas legales de Colombia. No obstante, muchas de estas pymes no cuentan con procesos estandarizados y claros que permitan dar un buen manejo a la información, canales de comunicación asertivos y tampoco gestiones oportunas que hagan sobresalir la calidad del servicio. Esta investigación busca dar un panorama claro identificando cuáles son esas falencias que hay de nivel interno, tomando como muestra una firma legal en la ciudad de Bogotá, pero también proponer una herramienta tecnológica robusta que aporte esa posibilidad de optimizar aquellos factores que hacen deficientes cada uno de los procesos. Mediante entrevistas de preguntas claras y precisas, se logró identificar cuál era esa problemática que está afectando la operación de esta firma y con esta base, dar paso a explorar la implementación de un software jurídico como solución; otra idea fundamental de esta investigación es mostrar al mundo corporativo que la tecnología llegó para convertirse en un aliado de todos los procesos y que bien utilizadas estas herramientas, se pueden adoptar como aliados estratégicos para nuestra compañía otorgando ventajas competitivas en un mercado.
The efficiency of processes within a company is a considerable factor to achieve the success of the same and especially in companies where its core is the legal area, in this case the law firms of Colombia. However, many of these SMEs do not have standardized and clear processes that allow a good handling of information, assertive communication channels and timely management that make the quality of service stand out. This research seeks to give a clear picture identifying what are those shortcomings that exist internally, taking as a sample a law firm in the city of Bogota, but also propose a robust technological tool that provides the possibility of optimizing those factors that make each of the processes deficient. Through interviews with clear and precise questions, it was possible to identify which was the problem that is affecting the operation of this firm and with this basis, to explore the implementation of a legal software as a solution; another fundamental idea of this research is to show the corporate world that technology came to become an ally of all processes and that well used these tools can be adopted as strategic allies for our company giving competitive advantages in a market.
The efficiency of processes within a company is a considerable factor to achieve the success of the same and especially in companies where its core is the legal area, in this case the law firms of Colombia. However, many of these SMEs do not have standardized and clear processes that allow a good handling of information, assertive communication channels and timely management that make the quality of service stand out. This research seeks to give a clear picture identifying what are those shortcomings that exist internally, taking as a sample a law firm in the city of Bogota, but also propose a robust technological tool that provides the possibility of optimizing those factors that make each of the processes deficient. Through interviews with clear and precise questions, it was possible to identify which was the problem that is affecting the operation of this firm and with this basis, to explore the implementation of a legal software as a solution; another fundamental idea of this research is to show the corporate world that technology came to become an ally of all processes and that well used these tools can be adopted as strategic allies for our company giving competitive advantages in a market.
Description
Identificar los procesos administrativos deficientes en las firmas legales de la
muestra investigada y explorar el impacto positivo que tendría implementar un
software jurídico que contribuya en la mejora de esos procesos
Keywords
Procesos Administrativos, Optimización, Eficiencia Administrativa, Software Jurídico, Implementación, Administrative Processes, Optimization, Administrative Efficiency, Legal Software, Implementation