Diseño e implementación de estrategias de bienestar laboral mediadas por un sistema contable para la sostenibilidad humana y financiera en Pizzería Pizzarón.
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Date
2025-08-30
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Publisher
Corporación Universitaria Minuto de Dios – UNIMINUTO
Type
Trabajo de Investigación e Innovación
Rights
Acceso Abierto - http://purl.org/coar/access_right/c_abf2
Abstract
El proyecto diseñó una estrategia integral de bienestar laboral vinculada al sistema contable de Pizzería Pizzarrón para fortalecer la sostenibilidad humana y financiera. A partir de un diagnóstico con el cuestionario COPSOQ-ISTAS21, entrevistas y análisis financiero mediante DOSCAR, se detectaron problemáticas como puntos ciegos en la gestión financiera, sobrecarga en jornadas pico y ausencia de procesos estandarizados. Para enfrentarlas, se implementó una solución basada en tres ejes: optimización contable, mejora del clima laboral y contratación flexible. Los resultados evidenciaron un aumento del 10% en las ventas, una mejora del 8% en la eficiencia operativa y la creación de un fondo de bienestar orientado a la reinversión en compensación emocional, capacitación y ajustes de turnos, en sintonía con el ODS 8.
The project developed a comprehensive labor well-being strategy linked to Pizzería Pizzarrón’s accounting system to enhance both human and financial sustainability. Using the COPSOQ-ISTAS21 questionnaire, semi-structured interviews, and financial analysis through DOSCAR software, key challenges were identified: financial blind spots, work overload during peak days, and the absence of standardized processes. To address these, a threefold solution was implemented: accounting optimization, workplace environment improvement, and flexible hiring. The outcomes showed a 10% increase in sales, an 8% improvement in operational efficiency, and the creation of a well-being fund aimed at reinvesting profits into emotional compensation, staff training, and shift adjustments, all aligned with Sustainable Development Goal 8.
The project developed a comprehensive labor well-being strategy linked to Pizzería Pizzarrón’s accounting system to enhance both human and financial sustainability. Using the COPSOQ-ISTAS21 questionnaire, semi-structured interviews, and financial analysis through DOSCAR software, key challenges were identified: financial blind spots, work overload during peak days, and the absence of standardized processes. To address these, a threefold solution was implemented: accounting optimization, workplace environment improvement, and flexible hiring. The outcomes showed a 10% increase in sales, an 8% improvement in operational efficiency, and the creation of a well-being fund aimed at reinvesting profits into emotional compensation, staff training, and shift adjustments, all aligned with Sustainable Development Goal 8.
Description
Diseñar estrategias de bienestar laboral apoyadas en un sistema contable que garanticen la sostenibilidad humana y financiera en Pizzería Pizzarrón.
Keywords
Bienestar laboral, Sostenibilidad financiera, Sistema contable, MIPYMES, ODS 8., Labor well-being, Financial sustainability, Accounting system, Microenterprises, SDG 8