Incidencia de la inteligencia artificial en la toma de decisiones del sector bancario como actor del mercado de capitales en Colombia
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Date
2024-05
Authors
Arévalo Segura, Viviana Paola
González Guerrero, Harley Alexis
Advisors
López-Rodríguez, Campo Elías
Editors
Journal Title
Journal ISSN
Volume Title
Publisher
Corporación Universitaria Minuto de Dios
Type
Thesis
Rights
Atribución-NoComercial-SinDerivadas 2.5 Colombia
Abstract
En la actualidad y acorde con las necesidades del mercado financiero para las organizaciones se evidencia una necesidad de agilizar sus procesos y toma de decisiones, para ello se han apoyado en el uso de nuevas tecnologías y herramientas como lo es la inteligencia artificial para contribuir en la mejora de estos, sin embargo es importante determinar el impacto que tiene la incidencia de la inteligencia artificial en la toma de decisiones del sector bancario como actor del mercado de capitales en Colombia; con el fin de conocer el impacto y la incidencia de dichas tecnologías se desarrolló un trabajo de investigación con el cual mediante la aplicación de entrevistas de fuentes directamente vinculadas con este sector se logra evidenciar el análisis de información cualitativa que permitió generar conclusiones importantes para la generación de recomendaciones en la implementación y fortalecimiento de la inteligencia artificial como herramienta en la toma de decisiones. La inclusión de la inteligencia artificial es un hecho inevitable, la automatización de los procesos y optimización de los recursos de una organización siempre será un factor prioritario, sin embargo, de su correcta planeación, análisis de riesgos y mitigación dependerá que el resultado no genere consecuencias negativas impactantes en gran medida tanto para el sector como para sus partes interesadas.
Nowadays, and in accordance with the needs of the financial market for organizations, there is a need to streamline their processes and decision-making; to do so, they have relied on the use of new technologies and tools such as artificial intelligence to contribute to the improvement of these, however it is important to determine the impact that the incidence of artificial intelligence has on decision-making in the banking sector as an actor in the capital market in Colombia; In order to know the impact and incidence of these technologies, a research work was developed with which, through the application of interviews from sources directly linked to this sector, it was possible to demonstrate the analysis of qualitative information that allowed generating important conclusions for the generation of recommendations on the implementation and strengthening of artificial intelligence as a tool in decision making. The inclusion of artificial intelligence is an inevitable fact, the automation of processes and optimization of an organization's resources will always be a priority factor, however, its correct planning, risk analysis and mitigation will depend on whether the result does not generate consequences. impacting negative results to a large extent for both the sector and its stakeholders.
Nowadays, and in accordance with the needs of the financial market for organizations, there is a need to streamline their processes and decision-making; to do so, they have relied on the use of new technologies and tools such as artificial intelligence to contribute to the improvement of these, however it is important to determine the impact that the incidence of artificial intelligence has on decision-making in the banking sector as an actor in the capital market in Colombia; In order to know the impact and incidence of these technologies, a research work was developed with which, through the application of interviews from sources directly linked to this sector, it was possible to demonstrate the analysis of qualitative information that allowed generating important conclusions for the generation of recommendations on the implementation and strengthening of artificial intelligence as a tool in decision making. The inclusion of artificial intelligence is an inevitable fact, the automation of processes and optimization of an organization's resources will always be a priority factor, however, its correct planning, risk analysis and mitigation will depend on whether the result does not generate consequences. impacting negative results to a large extent for both the sector and its stakeholders.
Description
Determinar la incidencia de la inteligencia artificial en la toma de decisiones del sector bancario como actor del mercado de capitales en Colombia.
Keywords
Inteligencia artificial, Mercado intermediado, Mercados financieros, Mercados de capitales, Artificial intelligence, Financial markets, Capital markets, Intermediated markets