Calidad de vida laboral y Síndrome de Burnout de los servidores de la Secretaría de Hacienda del distrito de Medellín
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Date
29-05-2023
Authors
Gil Giraldo, Joana Andrea
Mesa Londoño, Juan Sebastián
Correa Pérez, Leidy Tatiana
Advisors
Restrepo Díaz, Jaime Darío
Editors
Journal Title
Journal ISSN
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Publisher
Corporación Universitaria Minuto de Dios
Type
Thesis
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Abstract
El estudio que se presenta tuvo como objetivo determinar la influencia de las condiciones de Calidad de Vida Laboral en la presencia del Síndrome de Burnout en los Servidores de la Secretaría de Hacienda del Distrito de Medellín. El cual se desarrolló mediante la metodología cuantitativa, sobre una muestra poblacional de 60 empleados de la secretaría. Para la identificación de las condiciones de calidad de vida laboral se utilizó el Cuestionario CVP -35 y el cuestionario Maslach Burnout Inventory (MBI) para la identificación del Síndrome de Burnout. Las respuestas obtenidas de los cuestionarios permitieron identificar que no hay incidencia de la calidad de vida laboral en la presencia del síndrome, como tampoco hay presencia del síndrome, esto generalizando las respuestas según el enfoque de investigación, sin embargo, al detallarse por casos se puede evidenciar servidores propensos a la presencia del síndrome a causa de la calidad de vida laboral en relación al campo de carga laboral. Dentro de los elementos concluyentes, la motivación es un factor fundamental en la calidad de vida laboral, este contrarresta muchos de los elementos que conducen a que se aumenten los niveles de los campos que comprenden el Síndrome de Burnout, agotamiento, despersonalización y realización personal.
The present study had as objective to determine the influence of the conditions of Work Life Quality in the presence of Burnout Syndrome in the servers of the Ministry of Finance of the district of Medellín. Which was developed by means of the quantitative methodology, on a population sample of 60 employees of the secretariat. For the identification of the quality of working life conditions, the CVP-35 Questionnaire and the Maslach Burnout Inventory (MBI) questionnaire were used to identify Burnout Syndrome. The answers obtained from the questionnaires made it possible to identify that there is no incidence of the quality of working life in the presence of the syndrome, nor is there any presence of the syndrome, this generalizing the answers according to the research approach, however, when detailing by cases it can be Evidence officials prone to the presence of the syndrome due to the quality of working life in relation to the field of workload. Among the conclusive elements, motivation is a fundamental factor in the quality of working life, this counteracts many of the elements that lead to an increase in the levels of fields that include Burnout Syndrome, exhaustion, depersonalization and personal fulfillment
The present study had as objective to determine the influence of the conditions of Work Life Quality in the presence of Burnout Syndrome in the servers of the Ministry of Finance of the district of Medellín. Which was developed by means of the quantitative methodology, on a population sample of 60 employees of the secretariat. For the identification of the quality of working life conditions, the CVP-35 Questionnaire and the Maslach Burnout Inventory (MBI) questionnaire were used to identify Burnout Syndrome. The answers obtained from the questionnaires made it possible to identify that there is no incidence of the quality of working life in the presence of the syndrome, nor is there any presence of the syndrome, this generalizing the answers according to the research approach, however, when detailing by cases it can be Evidence officials prone to the presence of the syndrome due to the quality of working life in relation to the field of workload. Among the conclusive elements, motivation is a fundamental factor in the quality of working life, this counteracts many of the elements that lead to an increase in the levels of fields that include Burnout Syndrome, exhaustion, depersonalization and personal fulfillment
Description
Determinar la influencia de las condiciones de Calidad de Vida Laboral en la presencia del Síndrome de Burnout en los servidores de la Secretaría de Hacienda del Distrito de Medellín.
Keywords
Calidad de vida laboral, Síndrome de Burnout, Agotamiento, Despersonalización, Realización personal, Quality of Work Life, Burnout Syndrome, Personal Realization