Análisis de los factores asociados a enfermedades y accidentes laborales que influyen en el ausentismo laboral en el “Área de alimentos y bebidas” El Parque
No Thumbnail Available
Date
2022-12
Authors
Acuña Mendoza, Angélica
Advisors
Cárdenas Castellanos, Luis Miguel
Editors
Journal Title
Journal ISSN
Volume Title
Publisher
Corporación Universitaria Minuto de Dios
Type
Thesis
Rights
Atribución-NoComercial-SinDerivadas 2.5 Colombia
Abstract
El estudio realizado en El Parque frente al ausentismo, ha permitido profundizar en los
factores que impactan al área de Alimentos y Bebidas, siendo esta área la que presenta mayor
número de accidentes y enfermedades; ésta área es la encargada de prestar el servicio de venta de
alimentos y bebidas, de manera que la productividad se afecta y genera que los servicios en los
restaurantes para los usuarios y el cliente interno se retrase, afectando el indicador de satisfacción;
esto cuando ocurre por las ausencias de incapacidad por accidente laboral o enfermedad..
Por esta razón fue necesario el análisis de los factores que se evidenciaron en la recolección
de la información de las bases de datos que maneja El Parque en los registros que lleva el área de
Seguridad y Salud en el Trabajo.
Al encontrar los factores asociados al ausentismo a causa de la enfermedad común y
laboral, según la normativa y legislación de los entes internacionales: la Organización
Internacional del Trabajo y la Organización Mundial de la Salud, al igual que los casos que
reportan altas tazas de ausentismo, se pudo realizar análisis eficiente de los resultandos.
En las conclusiones que se realizaron se determina con propiedad de acuerdo al análisis de
los resultados, las recomendaciones que se deben tener en cuenta para la promoción y prevención
de los accidentes de trabajo, las enfermedades laborales y comunes.
The study carried out in the Park regarding absenteeism, has made it possible to delve into the factors that impact the Food and Beverage area, being this area the one with the highest number of accidents and illnesses; This area is in charge of providing the food and beverage sales service, so that productivity is affected and causes restaurant services for users and internal customers to be delayed, affecting the satisfaction indicator; this when it occurs due to absences of disability due to work accident or illness. For this reason, it was necessary to analyze the factors that were evidenced in the collection of information from the databases managed by in the records kept by the Occupational Health and Safety area. When finding the factors associated with absenteeism due to common and occupational diseases, according to the regulations and legislation of international entities: the International Labor Organization and the World Health Organization, as well as the cases that report high rates of absenteeism, it was possible to carry out efficient analysis of the results. In the conclusions that were made, it is properly determined according to the analysis of the results, the recommendations that must be taken into account for the promotion and prevention of work accidents, occupational and common diseases.
The study carried out in the Park regarding absenteeism, has made it possible to delve into the factors that impact the Food and Beverage area, being this area the one with the highest number of accidents and illnesses; This area is in charge of providing the food and beverage sales service, so that productivity is affected and causes restaurant services for users and internal customers to be delayed, affecting the satisfaction indicator; this when it occurs due to absences of disability due to work accident or illness. For this reason, it was necessary to analyze the factors that were evidenced in the collection of information from the databases managed by in the records kept by the Occupational Health and Safety area. When finding the factors associated with absenteeism due to common and occupational diseases, according to the regulations and legislation of international entities: the International Labor Organization and the World Health Organization, as well as the cases that report high rates of absenteeism, it was possible to carry out efficient analysis of the results. In the conclusions that were made, it is properly determined according to the analysis of the results, the recommendations that must be taken into account for the promotion and prevention of work accidents, occupational and common diseases.
Description
Analizar los factores asociados a accidentes y enfermedades laborales que influyen en el
ausentismo laboral.
Keywords
Accidentes de trabajo, Enfermedad común, Enfermedad laboral, Ausencias laborales, Work accidents, Common illness, Occupational disease, Absences from work.