Propuesta para la disminución de los riesgos operacionales en una organización del sector de las telecomunicaciones en Colombia
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Date
2022-12
Authors
Castillo Camacho, Jorge Luis
Advisors
Triana, Camilo
Editors
Journal Title
Journal ISSN
Volume Title
Publisher
Corporación Universitaria Minuto de Dios
Type
Thesis
Rights
Atribución-NoComercial-SinDerivadas 2.5 Colombia
Abstract
De acuerdo con el mercado actual, que es altamente competitivo y que genera que las compañías se desempeñen de manera más efectiva, resulta fundamental contar con distintas herramientas para generar valor, optimizar recursos y minimizar posibles pérdidas financieras, crear una diferencia con las demás empresas del sector, y más cuando intervienen factores operativos que pueden ser administrados y controlados. Es por lo anterior que se ve la necesidad de proponer un plan para la disminución de los riesgos operaciones en una organización del sector de las telecomunicaciones en Colombia, basado en un método cualitativo, que permite tener una visión amplia y establecer múltiples variables que permitan describir e identificar los riesgos operacionales en las organizaciones de telecomunicaciones en Colombia. Nuestra propuesta es basada en implementar un modelo de validación para unificar los procesos de validación de identidad y los procesos de legalización documental, presentada en diferentes fases (Análisis, desarrollo, presupuesto, comunicaciones) y los tipos de riesgo operacionales (desconocimiento, falsedad, entre otros)
In accordance with the current market, which is highly competitive and makes companies perform more effectively, it is essential to have different tools to generate value, optimize resources and minimize possible financial losses, create a difference with other companies in the sector, and more so when operational factors intervene that can be managed and controlled. It is for the above that it is necessary to propose a plan for the reduction of operational risks in an organization in the telecommunications sector in Colombia, based on a qualitative method, which allows a broad vision and establishes multiple variables that allow describing and identify operational risks in telecommunications organizations in Colombia. Our proposal is based on implementing a validation model to unify the identity validation processes and the document legalization processes, presented in different phases (Analysis, development, budget, communications) and the types of operational risk (ignorance, falsehood, among others). others). It is important to determine that telecommunications organizations in Colombia in the legal framework are governed mainly by the control entities in terms of the guidelines for the protection of personal data treatment established by Law 1581 of 2012, where 3 factors of the company intervene (legal area, technology area and human resources)
In accordance with the current market, which is highly competitive and makes companies perform more effectively, it is essential to have different tools to generate value, optimize resources and minimize possible financial losses, create a difference with other companies in the sector, and more so when operational factors intervene that can be managed and controlled. It is for the above that it is necessary to propose a plan for the reduction of operational risks in an organization in the telecommunications sector in Colombia, based on a qualitative method, which allows a broad vision and establishes multiple variables that allow describing and identify operational risks in telecommunications organizations in Colombia. Our proposal is based on implementing a validation model to unify the identity validation processes and the document legalization processes, presented in different phases (Analysis, development, budget, communications) and the types of operational risk (ignorance, falsehood, among others). others). It is important to determine that telecommunications organizations in Colombia in the legal framework are governed mainly by the control entities in terms of the guidelines for the protection of personal data treatment established by Law 1581 of 2012, where 3 factors of the company intervene (legal area, technology area and human resources)
Description
Proponer un plan para la disminución de los riesgos operaciones en una organización del sector de las telecomunicaciones en Colombia.
Keywords
Gerencia Financiera, Riesgos Operacionales, Telecomunicaciones, Risk, Operational, Risk Mitigation