Propuesta para mejorar los tiempos de entrega de los proyectos ejecutados para Ecopetrol por parte de Novateq S.A.S.
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Date
2024-06-29
Authors
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Publisher
Corporación Universitaria Minuto de Dios - UNIMINUTO
Type
Monografía
Rights
Acceso Abierto - http://purl.org/coar/access_right/c_abf2
Atribución-NoComercial-SinDerivadas 2.5 Colombia
Atribución-NoComercial-SinDerivadas 2.5 Colombia
Abstract
La gestión efectiva de proyectos del sector Oil & Gas en Colombia es crucial para garantizar la entrega puntual y la satisfacción del cliente. Sin embargo, ha sido un reto para la compañía Novateq S.A.S mitigar los retrasos en la entrega de proyectos a su principal cliente Ecopetrol, ya que son un problema recurrente que afecta la reputación, la eficiencia operativa y la relación con el cliente. Este estudio se enfocará en analizar las causas fundamentales de la tardanza en la entrega de proyectos y se formulara una propuesta basada en el análisis de la información recolectada y las sugerencias de 5 expertos que conocer la operación interna de la compañía y conocen exactamente los puntos de inflexión de los procesos.
La investigación se centra en identificar y mitigar las causas de la tardanza en la entrega de proyectos, utilizando herramientas como la entrevista semiestructurada y haciendo un análisis detallado de datos y herramientas analíticas como el diagrama de Ishikawa. Los principales factores que contribuyen a los retrasos se agrupan en siete fases de ejecución clave: administración, ingeniería, compras, fabricación y empaque, calidad y entrega.
Effective project management in the Oil & Gas sector in Colombia is crucial to ensure timely delivery and customer satisfaction. However, it has been a challenge for Novateq S.A.S. to mitigate delays in project delivery to its main client Ecopetrol, as they are a recurring problem that affects reputation, operational efficiency and customer relationship. This study will focus on analyzing the root causes of project delivery delays and will formulate a proposal based on the analysis of the information collected and the suggestions of 5 experts who know the internal operation of the company and know exactly the inflection points of the processes. The research focuses on identifying and mitigating the causes of project delivery delays, using tools such as the semi-structured interview and making a detailed analysis of data and analytical tools such as the Ishikawa diagram. The main factors contributing to delays are grouped into seven key execution phases: management, engineering, purchasing, manufacturing and packaging, quality, and delivery.
Effective project management in the Oil & Gas sector in Colombia is crucial to ensure timely delivery and customer satisfaction. However, it has been a challenge for Novateq S.A.S. to mitigate delays in project delivery to its main client Ecopetrol, as they are a recurring problem that affects reputation, operational efficiency and customer relationship. This study will focus on analyzing the root causes of project delivery delays and will formulate a proposal based on the analysis of the information collected and the suggestions of 5 experts who know the internal operation of the company and know exactly the inflection points of the processes. The research focuses on identifying and mitigating the causes of project delivery delays, using tools such as the semi-structured interview and making a detailed analysis of data and analytical tools such as the Ishikawa diagram. The main factors contributing to delays are grouped into seven key execution phases: management, engineering, purchasing, manufacturing and packaging, quality, and delivery.
Description
Formular una propuesta basada en la gerencia de proyectos para mitigar los retrasos en las entregas de proyectos para el cliente Ecopetrol S.A.S.
Keywords
Calidad, Gestión Documental, Auditoria, Proyecto, Fabricación, Quality, Document Management, Audit, Project, Manufacturing