Importancia del estudio de clientes a crédito en la empresa Wilmar Tabares
Rojas Molina, Leidy Johanna
Pérez Jiménez, Yudy Alexandra
Corporación Universitaria Minuto de Dios
Esta investigación se realiza para conocer la importancia de implementar un proceso de asignación de cupo de crédito para los clientes que tengan relaciones comerciales en la empresa Wilmar Tabares, cuya actividad económica es el transporte de carga por carretera a nivel nacional. Este estudio de crédito es indispensable para disminuir el riesgo por la falta de pago de las ventas realizadas y a la vez, obtener un respaldo el cual garantice el pago oportuno de la cartera. Lo importante de implementar este estudio es estructurar un proceso el cual depende totalmente de las ventas y obtener un recaudo satisfactorio ayudara a tener más solvencia para la empresa y cumplir a tiempo con las obligaciones gubernamentales, laborales y demás proveedores por parte de la empresa. Debido al manejo informal de los clientes por parte de la empresa Wilmar Tabares y su conocimiento nulo sobre el proceso de asignación de cupos de crédito, esta investigación quiere dar a conocer las ventajas que obtendría la empresa si se estructura adecuadamente, entre otras cosas, porque los procesos trabajarían por un mismo objetivo, los procedimientos serian armoniosos entre ellos, delegarían responsabilidades a cada proceso para equilibrar cargas y reconocería las capacidades mentales- físicas de los empleados que ayudarían a maximizar los recursos, los resultados se podrían cuantificar para ejecutar acciones de mejora, etc.
This research is carried out to know the importance of implementing a credit quota allocation process for clients who have commercial relationships in the company Wilmar Tabares, whose economic activity is the transport of cargo by road at the national level. This credit study is essential to reduce the risk due to non-payment of sales made and, at the same time, obtain support that guarantees the timely payment of the portfolio. The important thing about implementing this study is to structure a process which totally depends on sales and obtaining a satisfactory collection will help to have more solvency for the company and comply on time with government, labor, and other supplier obligations by the company. Due to the informal management of clients by the Wilmar Tabares company and its null knowledge about the process of assigning credit quotas, this research wants to make known the advantages that the company would obtain if it is properly structured, among other things, because the processes would work for the same objective, the procedures would be harmonious among them, they would delegate responsibilities to each process to balance loads and would recognize the mental-physical capacities of the employees that would help maximize resources, the results could be quantified to execute improvement actions , etc.
This research is carried out to know the importance of implementing a credit quota allocation process for clients who have commercial relationships in the company Wilmar Tabares, whose economic activity is the transport of cargo by road at the national level. This credit study is essential to reduce the risk due to non-payment of sales made and, at the same time, obtain support that guarantees the timely payment of the portfolio. The important thing about implementing this study is to structure a process which totally depends on sales and obtaining a satisfactory collection will help to have more solvency for the company and comply on time with government, labor, and other supplier obligations by the company. Due to the informal management of clients by the Wilmar Tabares company and its null knowledge about the process of assigning credit quotas, this research wants to make known the advantages that the company would obtain if it is properly structured, among other things, because the processes would work for the same objective, the procedures would be harmonious among them, they would delegate responsibilities to each process to balance loads and would recognize the mental-physical capacities of the employees that would help maximize resources, the results could be quantified to execute improvement actions , etc.
Investigar sobre la importancia de un estudio de crédito a los clientes, antes de hacer una venta de crédito para conocer la realidad financiera del cliente y tener un recaudo de cartera exitoso en la empresa Wilmar Tabares para poder pagar las obligaciones al día.
Clientes, Cartera, Recursos, Empresa, Liquidez, Obligaciones
Rojas Molina, L. J. y Pérez Jiménez, Y. A. (2022). Importancia del estudio de clientes a crédito en la empresa Wilmar Tabares. [Trabajo de grado, Corporación Universitaria Minuto de dios]. Repositorio institucional UNIMINUTO.